lK)@n6 W*@ EMF&6)3(F, EMF+@F\PEMF+"@ @ $@ 0@?!@ @ F(GDICK)@Rp@"VerdanaS { h:Q ^X0-0-  uU0vXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan h:Q X^x1dv%    Th  ]@x@t LdIncorporacino[ % ( Rp@"VerdanaS {g0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan 0^du^x1dv$` Ew :tS LY X \Ydv%    TTh D ]@x@t LP % ( Rp@"VerdanaS {0Y0^t^0l\Verdan 0^du^x1dv$` Ew :t0^vX \Ydv$` Ew :tS LY X \Ydv%    TEh " ]@x@Et Lln de elementos [[\y[ % ( Rp@"Verdana { h:Q ^BX0-0-  uU0duXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan h:Q X^x1dv%    T  "&]@x@#Ltangibles al servicio estandarizadoiz[[\[\[[[z[ % ( Rp@"Verdana { h:Q ^hX0-0-  uU0vXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan h:Q X^x1dv%    T*m]@x@6 L`Humanizaci[\ % ( Rp@"Verdana {g0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan 0^du^x1dv$` Ew :tS LY X \Ydv%    TT*Dm]@x@6LP  % ( Rp@"Verdana {0Y0^t^0l\Verdan 0^du^x1dv$` Ew :t0^vX \Ydv$` Ew :tS LY X \Ydv%    TE**(m]@x@E6Ln y fomento del contacto [[qy\\[zy[ % ( Rp@"Verdana { h:Q ^vX0-0-  uU0duXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan h:Q X^x1dv%    Tk]@x@w LhPersonalizado\[ % ( Rp@"Verdana  { h:Q ^X0-0-  uU0duXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan h:Q X^x1dv%    T0]@x@LxControl de la calidadz[\[\\\[ % ( Rp@"Verdana { wh:Q ^X0-0-  uU0vXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan h:Q X^x1dv%    Tn]@x@zLxInfluir en la percepciq[[[\\\[ % ( Rp@"Verdana {g0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan 0^du^x1dv$` Ew :tS LY X \Ydv%    TTn]@x@zLPn % ( Rp@"Verdana {0Y0^t^0l\Verdan 0^du^x1dv$` Ew :t0^vX \Ydv$` Ew :tS LY X \Ydv%    Tn3']@x@zLln de la calidadze[[\[[\ % ( F(GDIC) K)FXLEMF+*@$?? @$̙XEU1EEU}ZE!b $$??'% % V0K K)"""r1Rr1R"""% % $$@@F4(EMF+ @$NE/EEV}ZE( $$??'% % V0) ))S"S"/1RR/1RRS"% % $$@@" FEMF+@ FGDICRp@"VerdanaS { h:Q |_Y0-0-  uU0vYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan h:Q Y|_x1dv%    33TG k ]@x@S LdIncorporacinu[ % ( Rp@"VerdanaS {g0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ew, 2tS DZ x TZdv%    33TTlG # ]@x@lS LPpu % ( Rp@"VerdanaS {0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ew, 2t0|_vx TZdv$ Ew 2tS DZ x TZdv%    33T$G s" ]@x@$S Lln de elementos 2[[\y[ % ( Rp@"Verdana { h:Q |_BY0-0-  uU0duYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan h:Q Y|_x1dv%    33T  &]@x@#Ltangibles al servicio estandarizado 2z[[\[\[[[z[ % ( Rp@"Verdana { h:Q |_hY0-0-  uU0vYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan h:Q Y|_x1dv%    33T lL]@x@ L`Humanizaci[\ % ( Rp@"Verdana {g0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ew 2tS DZ x TZdv%    33TTm #L]@x@mLP % ( Rp@"Verdana {0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ew 2t0|_vx TZdv$ Ew4 2tS DZ x TZdv%    33T$  (L]@x@$Ln y fomento del contacto [[qy\\[zy[ % ( Rp@"Verdana { h:Q |_vY0-0-  uU0duYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan h:Q Y|_x1dv%    33TJ]@x@V LhPersonalizado p\[ % ( Rp@"Verdana  { h:Q |_Y0-0-  uU0duYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan h:Q Y|_x1dv%    33T]@x@LxControl de la calidadgez[\[\\\[ % ( Rp@"Verdana { wh:Q |_Y0-0-  uU0vYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan h:Q Y|_x1dv%    33TM]@x@YLxInfluir en la percepciq[[[\\\[ % ( Rp@"Verdana {g0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ew 2tS DZ x TZdv%    33TTM]@x@YLPut % ( Rp@"Verdana {0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ew 2t0|_vx TZdv$ Ewx 2tS DZ x TZdv%    33TM']@x@YLln de la calidadin[[\[[\ % ( Rp@"Verdana< { l;Q ^X0-0-  uU0vXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan l;Q X^x1dv%    T]@x@LhMEJOR PERCEPCI[ % ( Rp@"Verdana< {g0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan 0^du^x1dv$ Ew 2tS LY x \Ydv%    TT]@x@LP % ( Rp@"Verdana< {0Y0^t^0l\Verdan 0^du^x1dv$ Ew 2t0^vx \Ydv$ Ew` 2tS LY x \Ydv%    TI']@x@LhN DEL SERVICIO[[ % ( F(GDICp(@FXLEMF+*@$?? @$̙jEEEjkD( !b $$??'% % V0(@!$5!>'% % V0 p4X4u}{u}{X4X% % $$AAF4(EMF+ @$D/E EjkD( $$>>'% % V0s O3|W3trztrz|W3|W% % $$AA" FEMF+@ FGDICRp@"Verdana { pBQ |_ Y0-0- uU0duYg0-u0uU0ZhK0Z 0-K 0Z0|_t|_0d]VerdanpBQ pY|_x1dv%    AT! ]@x@! L`OBJETIVO P % ( Rp@"Verdana { pBQ |_Y0-0- uU0duYg0-u0uU0ZhK0Z 0-K 0Z0|_t|_0d]VerdanpBQ pY|_x1dv%    ATp ]@x@ LXGLOBAL % ( Rp@"Verdana; { GQ ^ X0-0-  uU0vXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan GQ X^x1dv%    T^ \]@x@^% LdDIFERENCIACI % ( Rp@"Verdana; {g0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan 0^du^x1dv$ Ew) 2tS LY x \Ydv%    TT \]@x@ %LPdi % ( Rp@"Verdana; {0Y0^t^0l\Verdan 0^du^x1dv$ Ew) 2t0^vx \Ydv$ EwD, 2tS LY x \Ydv%    T'\]@x@%LpN por el SERVICIO[[[\[ % ( F(GDICl( FXLEMF+*@$?? @$̙lEUͼDEjkD( !b $$??'% % V0( ! !(Q(Q ! % % $$@@F4(EMF+ @$UaEDEjkD( $$??'% % V0l(s  QQ % % $$@@" FEMF+@ FGDICRp@"Verdana; { GQ |_ Y0-0-  uU0vYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan GQ Y|_x1dv%    T=;]@x@= LdDIFERENCIACI % ( Rp@"Verdana; {g0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ewt3 2tS DZ x TZdv%    TT;]@x@LP d % ( Rp@"Verdana; {0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ewt3 2t0|_vx TZdv$ Ew5 2tS DZ x TZdv%    T&;]@x@LpN por el SERVICIO[[[\[ % ( F(GDIC  FEMF+*@$??@XLEU'EEU'EEUqEEUqEEU'EEU'EE/E@!( !b $$>>'!%  % V8 [ to)q)q[$v[$v)jy)ot+%  % $$@@FdXEMF+@D8HAAA@$$>>_8882A% % V8 b to)q)q[$v[$v)jy)ot+% % $$@@( " FEMF+@ FGDICF(GDIC   FEMF+*@$??@qE^D\EZD\ED TEDl?ED8.ED8.E1 E8.EVE)E@=BEVE)E@=BE1 E@=BEE {JEE TEE\EE\E1 E@!!b $$>>%  ;~x;Y(|n1|n5Oj5X(_5W<WEY(WTaTaEX(apB:eJ@OjJ@Y$|nJ@|nE=<> "  % $$AAFdXEMF+@D8HAAA@$$>>_888dA% % ;~x;Y(|n1|n5Oj5X(_5W<WEY(WTaTaEX(apB:eJ@OjJ@Y$|nJ@|nE=<@  % % $$AA( " FEMF+@ FGDICF(GDIC1FEMF+*@$??@XLUEEUEEUEEUEEUEEUEEUEUE@!!b $$>>%  % V8<7pifqsifqs`lx`lxifzifuBh%  % $$@@FdXEMF+@D8HAAA@$$>>_8882A% % V850pifqsifqs`lx`lxifzifuBh% % $$@@( " FEMF+@ FGDICF(GDIC 0FEMF+*@$??@XLaEbEaE]ENE]ENESEaESEaENEQEXE@!!b $$>>%  % V8 +*w8lw8-oD-oD(tw8(tw8vg4q%  % $$@@FdXEMF+@D8HAAA@$$>>_8882A% % V8 $1w8lw8-oD-oD(tw8(tw8vg4q% % $$@@( " FEMF+@ FGDICRp@"Verdana { HQ ^ X0-0- uU0duXg0-u0uU0YhK0Y 0-K 0Y0^t^0l\VerdanHQ pX^x1dv%    TE ]@x@E LdFIDELIZACION % ( F(GDICp~ @FXLEMF+*@$?? @$̙hDE EjkD( !b $$>>'% % V0~ @Gjx1x1GjGj% % $$@@F4(EMF+ @$z`DE EjkD( $$>>'% % V0p] ixxq1xxq1ii% % $$@@" FEMF+@ FGDICRp@"Verdana { HQ |_ Y0-0- uU0duYg0-u0uU0ZhK0Z 0-K 0Z0|_t|_0d]VerdanHQ pY|_x1dv%    AT$ ]@x@$ LdFIDELIZACION % ( Rp@"VerdanaS { h:Q ^X0-0-  uU0vXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan h:Q X^x1dv%    Th  ]@x@t LdIncorporaci [ % ( Rp@"VerdanaS {g0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan 0^du^x1dv$ EwhP 2tS LY x \Ydv%    TTh D ]@x@t LPa % ( Rp@"VerdanaS {0Y0^t^0l\Verdan 0^du^x1dv$ EwhP 2t0^vx \Ydv$ EwR 2tS LY x \Ydv%    TEh " ]@x@Et Lln de elementos a[[\y[ % ( Rp@"Verdana { h:Q ^BX0-0-  uU0duXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan h:Q X^x1dv%    T  "&]@x@#Ltangibles al servicio estandarizadooz[[\[\[[[z[ % ( Rp@"Verdana { h:Q ^hX0-0-  uU0vXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan h:Q X^x1dv%    T*m]@x@6 L`Humanizaci[\ % ( Rp@"Verdana {g0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan 0^du^x1dv$ Ew$Z 2tS LY x \Ydv%    TT*Dm]@x@6LPpȷ % ( Rp@"Verdana {0Y0^t^0l\Verdan 0^du^x1dv$ Ew$Z 2t0^vx \Ydv$ Ewp\ 2tS LY x \Ydv%    TE**(m]@x@E6Ln y fomento del contacto [[qy\\[zy[ % ( Rp@"Verdana { h:Q ^vX0-0-  uU0duXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan h:Q X^x1dv%    Tk]@x@w LhPersonalizado\[ % ( Rp@"Verdana  { h:Q ^X0-0-  uU0duXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan h:Q X^x1dv%    T0]@x@LxControl de la calidadz[\[\\\[ % ( Rp@"Verdana { wh:Q ^X0-0-  uU0vXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan h:Q X^x1dv%    Tn]@x@zLxInfluir en la percepciq[[[\\\[ % ( Rp@"Verdana {g0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan 0^du^x1dv$ Ew f 2tS LY x \Ydv%    TTn]@x@zLP % ( Rp@"Verdana {0Y0^t^0l\Verdan 0^du^x1dv$ Ew f 2t0^vx \Ydv$ Ewh 2tS LY x \Ydv%    Tn3']@x@zLln de la calidad[[\[[\ % ( F(GDIC) K)FXLEMF+*@$?? @$̙XEU1EEU}ZE( !b $$??'% % V0K K)"""r1Rr1R"""% % $$@@F4(EMF+ @$NE/EEV}ZE( $$??'% % V0) ))S"S"/1RR/1RRS"% % $$@@" FEMF+@ FGDICRp@"VerdanaS { h:Q |_Y0-0-  uU0vYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan h:Q Y|_x1dv%    33TG k ]@x@S LdIncorporaci[ % ( Rp@"VerdanaS {g0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ewo 2tS DZ x TZdv%    33TTlG # ]@x@lS LPc % ( Rp@"VerdanaS {0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ewo 2t0|_vx TZdv$ Ew(r 2tS DZ x TZdv%    33T$G s" ]@x@$S Lln de elementos [[\y[ % ( Rp@"Verdana { h:Q |_BY0-0-  uU0duYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan h:Q Y|_x1dv%    33T  &]@x@#Ltangibles al servicio estandarizadoz[[\[\[[[z[ % ( Rp@"Verdana { h:Q |_hY0-0-  uU0vYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan h:Q Y|_x1dv%    33T lL]@x@ L`Humanizaci[\ % ( Rp@"Verdana {g0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ewy 2tS DZ x TZdv%    33TTm #L]@x@mLP % ( Rp@"Verdana {0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ewy 2t0|_vx TZdv$ Ew{ 2tS DZ x TZdv%    33T$  (L]@x@$Ln y fomento del contacto e[[qy\\[zy[ % ( Rp@"Verdana { h:Q |_vY0-0-  uU0duYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan h:Q Y|_x1dv%    33TJ]@x@V LhPersonalizadod\[ % ( Rp@"Verdana  { h:Q |_Y0-0-  uU0duYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan h:Q Y|_x1dv%    33T]@x@LxControl de la calidadz[\[\\\[ % ( Rp@"Verdana { wh:Q |_Y0-0-  uU0vYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan h:Q Y|_x1dv%    33TM]@x@YLxInfluir en la percepciq[[[\\\[ % ( Rp@"Verdana {g0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ew 2tS DZ x TZdv%    33TTM]@x@YLP % ( Rp@"Verdana {0Z0|_t|_0d]Verdan 0|_du|_x1dv$ Ew 2t0|_vx TZdv$ Ew 2tS DZ x TZdv%    33TM']@x@YLln de la calidad[[\[[\ % ( Rp@"Verdana< { l;Q ^X0-0-  uU0vXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan l;Q X^x1dv%    T]@x@LhMEJOR PERCEPCI[ % ( Rp@"Verdana< {g0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan 0^du^x1dv$ Ew 2tS LY x \Ydv%    TT]@x@LP % ( Rp@"Verdana< {0Y0^t^0l\Verdan 0^du^x1dv$ Ew 2t0^vx \Ydv$ Ew 2tS LY x \Ydv%    TI']@x@LhN DEL SERVICIO[[ % ( F(GDICp(@FXLEMF+*@$?? @$̙jEEEjkD( !b $$??'% % V0(@!$5!>'% % V0 p4X4u}{u}{X4X% % $$AAF4(EMF+ @$D/E EjkD( $$>>'% % V0s O3|W3trztrz|W3|W% % $$AA" FEMF+@ FGDICRp@"Verdana { pBQ |_ Y0-0- uU0duYg0-u0uU0ZhK0Z 0-K 0Z0|_t|_0d]VerdanpBQ pY|_x1dv%    AT! ]@x@! L`OBJETIVO P % ( Rp@"Verdana { pBQ |_Y0-0- uU0duYg0-u0uU0ZhK0Z 0-K 0Z0|_t|_0d]VerdanpBQ pY|_x1dv%    ATp ]@x@ LXGLOBAL % ( Rp@"Verdana; { GQ ^ X0-0-  uU0vXg0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan GQ X^x1dv%    T^ \]@x@^% LdDIFERENCIACI % ( Rp@"Verdana; {g0- u0uU0YhK0Y 0- K 0Y0^t^0l\Verdan 0^du^x1dv$ EwTU 2tS LY x \Ydv%    TT \]@x@ %LP % ( Rp@"Verdana; {0Y0^t^0l\Verdan 0^du^x1dv$ EwTU 2t0^vx \Ydv$ EwU 2tS LY x \Ydv%    T'\]@x@%LpN por el SERVICIO[[[\[ % ( F(GDICl( FXLEMF+*@$?? @$̙lEUͼDEjkD( !b $$??'% % V0( ! !(Q(Q ! % % $$@@F4(EMF+ @$UaEDEjkD( $$??'% % V0l(s  QQ % % $$@@" FEMF+@ FGDICRp@"Verdana; { GQ |_ Y0-0-  uU0vYg0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan GQ Y|_x1dv%    T=;]@x@= LdDIFERENCIACI % ( Rp@"Verdana; {g0- u0uU0ZhK0Z 0- K 0Z0|_t|_0d]Verdan 0|_du|_x1dv$ EwU 2tS DZ x TZdv%    TT;]@x@LP % ( Rp@"Verdana; {0Z0|_t|_0d]Verdan 0|_du|_x1dv$ EwU 2t0|_vx TZdv$ Ew4U 2tS DZ x TZdv%    T&;]@x@LpN por el SERVICIO[[[\[ % ( F(GDIC  FD8EMF+*@$??@!( !b $$>>'!%  % V8 [ to)q)q[$v[$v)jy)ot+%  % $$@@F EMF+@$$>>_8882A% % V8 b to)q)q[$v[$v)jy)ot+% % $$@@( " FEMF+@ FGDICF(GDIC   FD8EMF+*@$??@!!b $$>>%  ;~x;Y(|n1|n5Oj5X(_5W<WEY(WTaTaEX(apB:eJ@OjJ@Y$|nJ@|nE=<> "  % $$AAF EMF+@$$>>_888dA% % ;~x;Y(|n1|n5Oj5X(_5W<WEY(WTaTaEX(apB:eJ@OjJ@Y$|nJ@|nE=<@  % % $$AA( " FEMF+@ FGDICF(GDIC1FD8EMF+*@$??@!!b $$>>%  % V8<7pifqsifqs`lx`lxifzifuBh%  % $$@@F EMF+@$$>>_8882A% % V850pifqsifqs`lx`lxifzifuBh% % $$@@( " FEMF+@ FGDICF(GDIC 0FD8EMF+*@$??@!!b $$>>%  % V8 +*w8lw8-oD-oD(tw8(tw8vg4q%  % $$@@F EMF+@$$>>_8882A% % V8 $1w8lw8-oD-oD(tw8(tw8vg4q% % $$@@( " FEMF+@ FGDICRp@"Verdana { HQ ^ X0-0- uU0duXg0-u0uU0YhK0Y 0-K 0Y0^t^0l\VerdanHQ pX^x1dv%    TE ]@x@E LdFIDELIZACION % ( F(GDICp~ @FXLEMF+*@$?? @$̙hDE EjkD( !b $$>>'% % V0~ @Gjx1x1GjGj% % $$@@F4(EMF+ @$z`DE EjkD( $$>>'% % V0p] ixxq1xxq1ii% % $$@@" FEMF+@ FGDICRp@"Verdana { HQ |_ Y0-0- uU0duYg0-u0uU0ZhK0Z 0-K 0Z0|_t|_0d]VerdanHQ pY|_x1dv%    AT$ ]@x@$ LdFIDELIZACION % ( F4(EMF+*@$??!b LdJ)?%{)??" 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